Privacy Policy
How WP Job Portal collects, uses, protects, and shares information when visitors browse the site, create an account, purchase licenses, use checkout, or contact support.
Privacy Policy
This policy explains the information handled by WP Job Portal and the services used to operate the website, checkout, product delivery, subscriptions, license access, and support.
Last updated: June 9, 2026. This page is prepared for WP Job Portal’s WordPress plugin, add-on, subscription, license, and support workflow. Review the contact details and jurisdiction-specific requirements before publishing.
Overview
WP Job Portal (“WP Job Portal,” “we,” “us,” or “our”) respects the privacy of customers, account holders, visitors, and people who contact us for support. This Privacy Policy explains what information we collect, why we collect it, how it is used, and what choices may be available to you.
This policy applies to the WP Job Portal website, product pages, checkout pages, customer accounts, license delivery, support communications, documentation, newsletters, and related digital services.
Who we are
WP Job Portal provides WordPress job board software, premium add-ons, AI-related add-ons, licenses, downloads, updates, documentation, and product support. Our website address is wpjobportal.com.
For privacy questions, contact us at [email protected] or through the Contact page.
Information we collect
We collect information that is necessary to operate the website, process purchases, deliver digital products, provide support, improve the product experience, and protect the website from abuse.
| Category | Examples | Purpose |
|---|---|---|
| Account information | Name, email address, username, password hash, account status, login activity. | Account access, downloads, license history, renewals, and support. |
| Checkout and order information | Billing name, email, order number, products purchased, subscriptions, renewal dates, coupons, taxes, invoices, payment status. | Order processing, invoices, license delivery, renewals, refunds, accounting, and dispute handling. |
| License information | License key, activation count, site URL, product version, subscription status, and renewal status. | License validation, updates, support eligibility, and activation limits. |
| Support information | Messages, screenshots, website URL, plugin/theme details, error logs shared by you, temporary access details if provided. | Diagnosing issues, responding to support requests, and improving documentation. |
| Technical information | IP address, browser, device, pages visited, cookies, log files, security events, referring URLs. | Security, analytics, fraud prevention, performance monitoring, and website improvement. |
| Marketing information | Email subscription preferences, form submissions, campaign source, and communication history. | Product updates, announcements, and relevant communications where permitted. |
How we use information
We use information for the following purposes:
- To create and manage customer accounts.
- To process orders, payments, renewals, invoices, refunds, taxes, and subscriptions.
- To deliver product downloads, license keys, updates, and support access.
- To verify license eligibility and activation limits.
- To respond to support requests and product questions.
- To send transactional emails, including order confirmations, renewal reminders, password resets, license notifications, and support replies.
- To improve product pages, documentation, checkout flow, security, and website performance.
- To detect fraud, abuse, spam, unauthorized access, or violations of our terms.
- To comply with legal, tax, accounting, and payment-provider requirements.
Payments
Payments may be processed through WooCommerce and third-party payment providers such as Stripe and FastSpring. Depending on the method selected at checkout, your payment information may be collected and processed by the applicable payment provider. WP Job Portal does not intentionally store full credit card numbers or full PayPal credentials on its website.
Payment providers may collect payment details, fraud-prevention information, device data, billing information, tax information, and transaction records under their own privacy policies and legal obligations. If FastSpring is used as merchant of record for a transaction, FastSpring may also handle tax, payment, invoicing, chargebacks, and refund processing for that order.
Cookies and analytics
Our website may use cookies, pixels, local storage, and similar technologies for account login, cart and checkout behavior, security, analytics, payment processing, fraud prevention, preferences, and website performance.
Some cookies are necessary for the website, account, cart, checkout, or security features to function. Optional analytics or marketing cookies may help us understand page performance and improve the website. You can manage cookies through your browser settings, but disabling necessary cookies may break login, cart, checkout, or account features.
How we share information
We do not sell customer account information. We may share information with trusted service providers only when needed to operate the website, process payments, provide support, deliver emails, manage licenses, secure the website, or comply with legal obligations.
Examples include hosting providers, WordPress/WooCommerce services, payment processors, merchant-of-record services, email delivery services, analytics tools, security tools, backup services, support systems, tax/accounting tools, and professional advisors.
We may disclose information when required by law, to enforce our terms, to protect users or the website, to respond to fraud, chargebacks, disputes, legal claims, or security incidents, or during a business transfer such as merger, acquisition, or asset sale.
Data retention
We retain information for as long as necessary to provide products and services, maintain account and license records, comply with tax/accounting obligations, resolve disputes, prevent fraud, support renewals, and maintain security logs.
Order, license, invoice, subscription, refund, and support records may be retained for business, legal, accounting, and customer-service reasons even after an account becomes inactive. Temporary access credentials shared for support should be removed or changed by the customer after the support task is complete.
Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent for certain personal information. Some requests may be limited by legal, tax, accounting, security, fraud-prevention, or contractual requirements.
You may also unsubscribe from marketing emails using the unsubscribe link provided in those emails. Transactional emails related to purchases, licenses, renewals, account security, and support may still be sent when necessary.
Security
We use reasonable administrative, technical, and organizational measures to protect account, checkout, license, and support information. No online service can be guaranteed to be completely secure, so users should use strong passwords, keep account credentials private, and avoid sharing sensitive access details unless necessary for support.
Children
WP Job Portal products and services are intended for website owners, businesses, developers, administrators, and adult users. We do not knowingly collect information from children for account or checkout purposes.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our website, products, checkout providers, legal obligations, or data practices. The “Last updated” date will show when the page was last revised.
Contact
For privacy questions, requests, or concerns, contact [email protected] or use the Contact page on wpjobportal.com.
Questions before purchase?
Contact WP Job Portal support before checkout if you are unsure about site count, compatibility, refunds, subscriptions, or which add-on fits your workflow.