We can consider refunds at our discretion (i.e., no automatic right), based on the particular circumstances of your case. In practice, we usually require that you have found a technical fault and that we are given a proper opportunity to verify sufficient information about any faults that you believe you have found (and that they are in WP JOB PORTAL, not something else), and to fix them within a reasonable time period. These must, in all circumstances, be requested within 14 days of purchase, which we believe is sufficient time to ascertain that a purchase works.
There are no automatic refunds for digitally-delivered or non-tangible goods. This is standard practice in these industries because such goods cannot be returned (unlike physical goods). It is your responsibility to read the product description and verify that it meets your needs (i.e., that it provides a workable backup solution for you) and is suitable for your product environment (e.g., that your web hosting company does not ban backups). Please do not treat a purchase as trial ware—we don’t want to push increased costs onto our genuine customers. EU customers have the legal right to a refund of digital goods which they have not yet downloaded if requested within 14 days, and such requests will also be honored. These restrictions do not affect your consumer rights. For example, if WP JOB PORTAL’s product description states that it has a feature that, in fact, it does not have, then you can invoke your consumer rights. Finally, we reserve the right to terminate any ongoing service (including support agreements or update feeds) without warning or refund for customers who abuse our services or staff.